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Service Unmatched by Other Secondary Wholesalers

Need more information about our company, how we handle shipping out your orders, or need a downloadable form that you can easily fill out and send into your sales representative? You can find that here. If you have questions you can take a look at the FAQ, reach out via email, or give us a call!

General Shipping Info

Ordering over $600? You’re Qualified for Next-Day Air!

Currently Shipping Only to the US & Puerto Rico

Monday - Thursday

If you submit your order before 5pm EST your products will be shipped next-day air.

Refrigerated Items
Next-Day Air
Order by Phone
Order by Fax
Order by Web

Friday

If you submit your order before 5pm EST your products will be delivered on Monday.

Refrigerated Items 

Orders that include Refrigerated Items will be delivered only Tuesday - Friday.
Next-Day Air 

Orders submitted by Friday before 7pm will be delivered on Monday. Deliveries on Saturday are available on qualifying orders from eligible customers.
Order by Phone
Order by Fax
Order by Web

Saturday - Sunday

If you submit your order on Saturday or Sunday your products will be shipped on Tuesday.

Refrigerated Items 

Orders that include Refrigerated Items will be delivered only Tuesday - Friday.
Next-Day Air 

Orders submitted by Friday before 7pm will be delivered on Monday.
Order by Phone 

Our sales floor is closed on the weekends, but you can still fill out an order form and send via email to your sales rep.
Order by Fax 

Our sales floor is closed on the weekends, but you can still fill out an order form and send via email to your sales rep.
Order by Web

Our Flexible Payment Options

We can always accept payment through the normal mail, but why wouldn’t you want to get your orders finalized quicker?
We have better and faster ways to pay so you can get your products sooner.

Pay via Mail:

HHCPharma – 11930 Kemper Springs Drive, Suite 200, Cincinnati, Ohio 45240

Pay via Email:

[email protected]

Pay by ACH
Pay by Credit Card
Pay by Check

Completing out enrollment and authorization forms for ACH is the simplest way to pay while saving you time and money. ACH allows your account to be automatically debited each month making the payment process as seamless as possible. For more information reach out to one of our customer service representatives.

If you want to pay by credit card through the mail or fax, you can start by filling out our Credit application form. Once the form is completed and verified by your sales representative, payments moving forward can be handled by invoice number via email or fax, card info (VISA/AMEX/MC), last 4 digits, and expiration along with the amount to be paid. By paying with credit card, a 3% convenience fee will be added to the transaction. 

Note: we will not accept full credit card info over email.

We can accept payments by check via email, mail, or fax. Be sure to include the account and invoice number along with the check. For payment through email and fax, take a photo or scan the check and send us the image. If you do send via email or fax, you do not need to also send a physical check. This can lead to issues with processing.

E: [email protected]

Mailing Address: HHCPharma, 11930 Kemper Springs Drive, Suite 200, Cincinnati, Ohio 45240

Frequently Requested Forms

Here you can easily download some of our most frequently requested forms. If you need a specific form that isn’t here reach out to us at 855.428.3055 or send an email to [email protected].

New Account Request Form

Want to request an account while offline? Just complete this form and send it to us via email or fax.

ACH Enrollment Form

Bill payments made easy. Just fill out this simple form and you're one step closer to getting your orders faster.

Credit Card Payment Form

If you'd prefer to pay for your orders with a credit card via email you will need to complete this form.

Frequently Asked Questions

What do I need to open an account?

Signing up is easy! You can simply download and fill out the New Account Request Form above and send in the completed form to your sales representative or email it to [email protected] and one of our expert sales reps will reach out to you to finalize setting up your account. Important note: we currently are only licensed to sell to businesses that are in the US & Puerto Rico who hold a DEA or state license. Do you have questions? Give us a call at 855.428.3055.

My Sales Rep is Unavailable, Who Do I Reach Out to About My Account?

If this happens don’t worry, our expert Sales Managers can assist you with your account, orders, or answer any questions / address any concerns you may have!

I'm Paying with a Check, Where Do I Send My Payment?
Please send your payments to:
HHCPharma
11930 Kemper Springs Drive, Suite 200 Cincinnati, Ohio 45240
I Have A Question / Concern That Isn't Listed Here, Who Do I Contact?

Your primary sales rep can handle any issue you may have with your account to best of their ability. Please call 855.428.3055 to get in touch with them! 

Vendor Terms & Conditions

VENDOR GUARANTY AND WARRANTY

This between (“HHCRx”) and (“Seller”) (Vendor Co. Name) ANY VENDOR THAT SHIPS GOODS TO HHCRx. In consideration of HHCRx’s approval of the Seller as a qualified vendor, HHCRx and Seller agree to the following: Seller represents, warrants, and guarantees to HHCRx that (I) the Seller is licensed under all applicable laws to engage in the shipment or other delivery to HHCRx of prescription pharmaceuticals or Over the Counter products; (II) the articles of drug included in each shipment or other delivery hereafter made by the Seller to, or by the order of, HHCRx are not adulterated or misbranded within the meaning of the federal Food, Drug, and Cosmetic Act or the regulations adopted pursuant thereto; and, (III) all sales of prescription drug products hereafter made by the Seller to, or by the order of, HHCRx are made in compliance with the requirements under the federal Drug Supply Chain Security Act. However, one important caveat of the DSCSA is that it does not apply to OTC products. Seller shall indemnify, defend and hold harmless HHCRx and its shareholders, directors, officers, employees, agents, successors, and assigns against all losses, damages, liabilities, and expenses, including reasonable attorney’s fees, which may be sustained by reason of HHCRx’s purchase or acquisition or any article for the Seller. The Seller agrees to promptly refund HHCRx the amount HHCRx paid the Seller for any drug which is recalled, confiscated, seized, or detained. If HHCRx is required to indemnify, or make a refund to, its own customer for such drug, regardless or whether or not HHCRx is able to return the drug to the Seller. The provisions of this agreement shall apply to each and every transaction between the Seller and HHCRx. This agreement is intended by the parties as a final expression of their agreement with respect to such terms as are included, and is intended to be a complete and exclusive statement of the terms of their agreement. No dealing between parties and usage of the trade will be relevant to determine the meaning of this agreement even though either party has knowledge of the nature of the performance and opportunity for objection. The terms of this agreement shall be interpreted according to the laws of the Commonwealth of Ohio, and will be binding to the benefit of both parties successors and assigns. In the event that any part of this agreement be declared or be determined by any court to be invalid or unenforceable, the validity of the remaining parts, terms, or provisions shall be deemed not to be a part of this agreement at the sole option of HHCRx.